Elena Costa
Head of Operations
Contact Us
Get in touch with us for all your courier service needs
Reach out
Get In Touch
We're here to help with all your shipping needs.
Visit Us
Drop by during business hours.
ShipRoute Logistics HQ
450 Harbor Way, Suite 400
San Francisco, CA 94158
The team
The faces behind every delivery.
Dedicated professionals who keep your shipments moving — quietly, reliably, every single day.
Marcus Lin
Logistics Lead
Priya Patel
Customer Success
Diego Alvarez
Fleet Manager
Naomi Hayashi
Customs Specialist
Liana Harris
Delivery Coordinator
What clients say
Real stories. Real shipments.
The trust we build with every package — straight from the shippers we move.
“Switching to ShipRoute cut our average transit time by 31% and our customer support tickets by half. The dashboard is genuinely a pleasure to use.”
Sarah Chen
Head of Operations, BrightAds
“We ship 4,000 parcels a week. ShipRoute is the first carrier that actually showed up on time, every time, for an entire quarter.”
Marcus Johnson
Founder, Northwood Outfitters
“Cold chain shipments used to be a quarterly fire drill. With ShipRoute we get real-time temperature data and a single dashboard for the entire fleet.”
Aisha Rahman
Logistics Manager, ColdChain Pharma
“White-glove delivery actually feels white-glove. Two-person crews, room-of-choice setup — our 5-star reviews jumped from 78% to 94%.”
Diego Alvarez
CEO, Lumio Furniture
“The returns portal alone saved my team 18 hours a week. ShipRoute thinks about the parts of logistics that other carriers ignore.”
Liana Harris
COO, BrewBox Coffee
Trusted partners
Working with the world's best carriers.
A growing network of carriers, customs experts, and logistics tech that powers every ShipRoute shipment.
